The employees are merchant cash advance size trained, they don't have a clue regarding anything they are doing and most seem to be on some power trip. I lost my vehicle because of some idiot named Walter. This company will lie and cheat to cover up their mistakes so make sure you document everything and can supply proof because if you don't you won't win, even if you're the honest one.
I filed a complaint with the Attorney General's Office, who forwarded it to the Department of Business Oversight, the department who license this God awful company. In response, City Loan tried to say I never call the office or I "went silent", but I got copies of all my phone records, the dates, time and length of each call.
Liars. Then City Loan tried to say that this "Walter" was my account manager - he wasn't.
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